Question 1

Is my therapy session confidential?

Accepted Answer

Yes! With Therapseed, you can count on absolute confidentiality of patient records. Any exceptions due to legal complexities are always explained up front.

Question 2

What happens in the first session?

Accepted Answer

The first session is an opportunity for you and your therapist to get to know each other. You’ll be invited to talk about what brings you to therapy, your current concerns, and any relevant background. Your therapist may ask questions to better understand your situation and goals. It’s also a chance for you to ask questions and see if you feel comfortable moving forward together.

Question 3

How are the fees structured?

Accepted Answer

Fees are structured on a therapist-specific basis, depending on their expertise, qualifications, and years of experience. Each therapist sets their own fee for sessions. Additionally, payment methods, cancellation policies, and any applicable additional charges may vary according to the individual therapist’s guidelines.

Question 4

What are some of the languages in which I can get the therapy?

Accepted Answer

Therapy is available in English, Marathi and Hindi. Express yourself in the way that feels most natural and comfortable, language won't be a barrier for your journey.

Question 5

How does online counselling work?

Accepted Answer

Our counselling sessions take place online. This means you can take the sessions from your room, home, phone or computer as long as you have a good internet connection.

Question 6

Can I switch therapists if it’s not a good fit?

Accepted Answer

Yes. We understand that finding the right therapist is key to long-lasting growth. Our professionals are always open to an honest conversation, and you can simply switch therapists if needed.

Question 7

Who needs online counselling and therapy?

Accepted Answer

At Therapseed, our professionals can address a range of concerns from anxiety and depression to trauma and relationship issues, and more. Whatever your personal struggle, you can find a therapist to help you navigate it.

Question 8

What if my case requires something more than just therapy?

Accepted Answer

We understand that some cases can be complex. As such, our clinical psychologists can contribute to legal cases, support individuals with advanced mental health conditions and work with national security personnel. Whatever your concern, you can approach your therapist without hesitation.

Question 9

What are the cancellation or rescheduling charges?

Accepted Answer

Cancellation and rescheduling policies vary by therapist to therapist, kindly consider having prior discussion. Some may require a minimum notice period (e.g., 24 hours), and late cancellations or missed sessions may be chargeable. However, it will be considered only in exceptional conditions.

Question 10

How long is each session?

Accepted Answer

Each session is typically 45 minutes long. If a session extends for a considerable duration (for example, an additional 30 minutes), it may be subject to extra charges depending on the therapist’s policy.

Question 11

How many sessions will I need?

Accepted Answer

The number of sessions varies depending on individual needs, concerns, and therapy goals.

Question 12

How will I get the link for the session?

Accepted Answer

The session link will be shared with you by your therapist prior to the scheduled session, typically via email or WhatsApp. Please ensure you check your messages in advance and join the session on time.

Drop us a message

This form is for enquiries only. To book a session, please visit our Services page.

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